Privacy Policy
Our Commitment to Your Privacy
ReelHire (“we,” “us,” or “our”) is committed to protecting your privacy and maintaining transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding the ReelHire platform, including our website at reelhire.com and mobile applications (collectively, the “Platform”).
Definitions and Key Terms
Personal Information refers to any information that identifies, relates to, describes, or is capable of being associated with a particular individual.
Job Seekers are individuals who use our Platform to search for employment opportunities, create profiles, or apply for positions.
Employers are companies, organizations, or individuals who post job listings, search for candidates, or use our recruitment services.
Users collectively refers to Job Seekers, Employers, and any other individuals who access or use our Platform.
Information We Collect
Information You Provide Directly
Account Registration: When you create an account, we collect basic information such as your name, email address, phone number, and password.
Profile Information: Job Seekers may provide additional details including work history, education, skills, career preferences, and professional summary. Employers may provide company information, hiring needs, and contact details.
Application Materials: When applying for positions, you may upload supporting reels or documents.
Communications: We collect information when you contact us, participate in surveys, or engage with our customer support team.
Information We Collect Automatically
Usage Analytics: We track how you interact with our Platform, including pages visited, time spent, features used, and navigation patterns.
Device Information: We collect technical data about your device, including IP address, browser type, operating system, and unique device identifiers.
Location Data: With your permission, we may collect general location information to provide location-relevant job opportunities.
Information from Third Parties
Social Media Integration: If you connect your social media accounts, we may receive publicly available profile information in accordance with your privacy settings on those platforms.
Professional Networks: We may obtain professional information from publicly available sources to enhance our services and verify credentials.
Background Check Providers: When authorized by Employers and consented to by Job Seekers, we may receive background verification information from third-party screening services.
How We Use Your Information
Core Platform Services
We use your information to:
- Facilitate job matching between Job Seekers and Employers
- Process job applications and manage the recruitment workflow
- Maintain and improve Platform functionality
- Provide customer support and resolve technical issues
Personalization and Recommendations
We analyze your activity and preferences to:
- Suggest relevant job opportunities for Job Seekers
- Recommend qualified candidates to Employers
- Customize your Platform experience
- Send targeted notifications and alerts
Communications
We may contact you to:
- Send job alerts and application updates
- Share Platform updates and new features
- Provide customer support
- Deliver marketing communications (with your consent)
Legal and Security Purposes
We process information to:
- Comply with legal obligations and respond to lawful requests
- Protect against fraud, abuse, and security threats
- Enforce our Terms of Service
- Resolve disputes and investigate violations
Information Sharing and Disclosure
With Employers
When you apply for a position, your application materials and relevant profile information are shared with the posting Employer. This may include your resume, contact information, and responses to screening questions.
Service Providers
We work with trusted third-party vendors who assist with:
- Cloud hosting and data storage
- Email delivery and communications
- Analytics and performance monitoring
- Payment processing
- Background verification services
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
Legal Requirements
We may disclose information when required by law, court order, or to protect the rights, property, and safety of ReelHire, our users, or the public.
Your Privacy Rights and Choices
Account Management
You can access, update, or delete your account information at any time through your Platform settings. You may also request account closure by contacting our support team.
Communication Preferences
You can manage your communication preferences, including:
- Opting out of marketing emails via unsubscribe links
- Adjusting job alert frequency and criteria
- Controlling push notification settings in our mobile app
State-Specific Rights
Depending on your location, you may have additional rights including:
California Residents (CCPA/CPRA):
- Right to know what personal information we collect and how it’s used
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
Virginia, Colorado, and Connecticut Residents:
- Right to access and portability of personal data
- Right to delete personal data
- Right to opt-out of targeted advertising and profiling
To exercise these rights, please contact us using the information provided below.
Data Security and Protection
We implement comprehensive security measures including:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Incident response procedures
While we strive to protect your information, no system is completely secure. We encourage you to use strong passwords and protect your account credentials.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:
- Active account data: Maintained while your account is active
- Application records: Retained for up to 7 years for legal compliance
- Analytics data: Aggregated and anonymized after 2 years
International Data Transfers
ReelHire is based in the United States. If you access our Platform from outside the US, your information will be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze Platform usage and performance
- Deliver personalized content and advertisements
- Provide security features
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit Platform functionality.
Children's Privacy
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a child, we will delete it promptly.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or Platform notification and update the “Last Updated” date above.
Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, please contact us:
Email: privacy@reelhire.com
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